With over 20+ years of experience in project and programme management and client services roles my focus is on strategic reviews, restructuring/ building teams and digital delivery capability, working with executive teams on delivery models and capability to meet specific business needs, ambitions and goals.
I have extensive experience in Business analysis, user experience, consulting and programme management delivery utilising Prince 2, ITIL, Agile SAFE and kanban methodologies for change and delivery lifecycles across digital (online and mobile) platforms, tools, apps, and general site development and maintenance.
solutions and strategies
background and experience
By working directly with key stakeholders and their teams I identify improvement areas; morale, IT and operational process and infrastructure, sales funnel, customer enhancements and ROI as examples of typical issues that arise.
My specialist areas: Ecommerce, education, finance, large scale project and programme deliveries, offshoring, business change and transformation, new business venture development.
I work in a collaborative and inclusive style, within business teams on an interim and contract basis. Please contact me for more information on my daily and contract rates.
Client and Account management, Digital, Tech or Creative Marketing Strategy, Digital Change and Transformation programmes
Project, programme management, support and maintenance projects with offshore development teams.
Digital publishing, app development, bespoke platform development
Enabling and building out new Corporate ventures
I have worked with a number of businesses and clients in assisting them with their most complex strategic challenges, definition of business processes and built tailored delivery solutions to help them achieve sustained growth within their targeted audiences.
Techniques include process definition, market analysis, engagement of user research, business modelling with finance teams, and pure definition of project and programme delivery plans, resourcing models and budgetting.
I tap in to my coaching experience, facilitation and coordination skills so enabling clients to realize their business values. As a lateral thinker I am able to provide fresh views and ideas for internal teams and stakeholders/ clients / consultants / 3rd parties, that benefit the bottom line and the people who work to deliver that.
I help people / teams and businesses navigate from where they currently are to where they want to be.
I work with clients and their teams to work through the challenges that digital transformation imposes on businesses and their cultures.
As more and more organisations move to adapt and evolve into this realm it is becoming extremely clear why so many are now beginning to embrace the benefits that can be offered.
Change in organisations is no longer an occasional occurrence, but rather a continuous and constant state and this can throw up many interesting challenges along the way.
By working directly with stakeholders and their teams I identify improvement areas; morale, operational, sales funnel, customer enhancements and ROI as examples of typical issues that arise.
By collaborating with these teams, I can then help establish better working practises, career growth, hone process, and coach individual team members on numerous delivery aspects.
I provide a tailored approach to each and every project so that it fits directly with the environment and culture of the business Im working with.
"Sally has been a great colleague. She has excellent client management skills dealing with senior stakeholders in a variety of businesses and understands all aspects of delivering digital from strategy though to completion. She has an excellent handle on financial and operational management as well as driving solutions to client's goals. She is easy to work with and is responsible, hard working and supportive
Richard Stevens/ Global Programme Director / LBI
Sally is a fantastic person to work with, her professionalism and personalism go a long way to making projects a success. Sally has the ability to cut to the heart of a matter and find a solution, and to lead others to it. Alongside that is the way she values her team and does everything she can to support them in any way. Highly recommended
Bruce Conlon / MD/ Developing Media